Last Updated: September 2026

At NovaCart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order with us.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Order details
• Information you provide when contacting customer support
• Website usage and device information

Payment information may be processed securely through third-party payment providers. NovaCart does not necessarily store your complete payment card information.

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Deliver your purchases
• Send order confirmations and shipping updates
• Provide customer support
• Process returns or replacements
• Improve our website and shopping experience
• Prevent fraud or unauthorized transactions
• Communicate important information about our services
• Send promotional communications where permitted and where you have provided appropriate consent

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support marketing or analytics activities.

You may be able to control cookies through your browser settings.

Third-Party Services

We may use trusted third-party service providers for payment processing, shipping, analytics, website functionality, advertising, and other business operations.

These providers may process information according to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the information provided on our Contact Us page.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide personal information independently. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.